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Forum Discussion
Orbi Circle multiple problems esp. frequent internet drops
I wanted to report on my experiences with Orbi/Circle for anyone trying to googling these problems. I orirginally got an RBR50 back in July, Circle ran without any problems to early Jan (20...
Hi
I am also receiving the same problems as above and as those dns time-outs as described in the thread that was closed off.
I have Circle and armor on. I pay for armor so I cannot be expected to turn services off for things I pay for. I'm sure there are others out there that are paying the subscription for armor and also circle.
Netgear needs to fix this flaw given people pay for these services.
Is it possible the most recent firmware update has re-introduced the problem? I am running the latest firmware for Australia 2.6.1.40.
My product is currently not fit for purpose as it was marketed as being able to perform.
I look forward to the problem being resolved asap.
Thx.
I am also receiving the same problems as above and as those dns time-outs as described in the thread that was closed off.
I have Circle and armor on. I pay for armor so I cannot be expected to turn services off for things I pay for. I'm sure there are others out there that are paying the subscription for armor and also circle.
Netgear needs to fix this flaw given people pay for these services.
Is it possible the most recent firmware update has re-introduced the problem? I am running the latest firmware for Australia 2.6.1.40.
My product is currently not fit for purpose as it was marketed as being able to perform.
I look forward to the problem being resolved asap.
Thx.
Hi Aussteyr
I've tried it with Armour off - same issue. I have also tried firmware versions 2.5.2.4 and 2.3.5.30 (a deliberate downgrade to see). None of these stop the issue.
It is good to know that v2.6.1.40 also does not fix the issue. It will save me from having to try that! Curiously the router does not offer me that version for automatic upgrade (I know how to do it manually) - maybe it is not official for Australia?
The only thing that stops it completely is disabling Circle. Then the internet connection is rock solid for days at a time. But Circle is the reason I bought the Orbi as opposed to some cheaper router.
thanks!
Hello Karl1234,
I'd like for our support team to reach out for further investigation. May you send me a private message with your email and router serial number.
Thanks,Christian
If you were succesful in disabling Circle I would love to know how you did it. I have been unable to find the solution. I also am not very good at community group participation. So I look forword to your reply. Thanks in advance.
- Can only be disabled via the browser as far as I know.
But its an on or off thing. And like most, if you bought the orbi for its parental controls, then that defeats the purpose of the purchase... Do you mean disable or enable? If you are looking for the switch then it is on the 'parental controls' of your router login webpage (orbilogin.com)
I have not yet 'successfully enabled Circle' in the sense that it works without problems, there are still issues I am working through but will post here what outcomes I get
KarlYou can disable circle via the Orbi app>select Parental Controls which will open the Circle app:
Select Disable Circle...
