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Forum Discussion
Karl1234
Jan 31, 2021Guide
Orbi Circle multiple problems esp. frequent internet drops
I wanted to report on my experiences with Orbi/Circle for anyone trying to googling these problems. I orirginally got an RBR50 back in July, Circle ran without any problems to early Jan (20...
Karl1234
Feb 10, 2021Guide
Thanks everyone.
Netgear support says they are going to call me, so I will report back if they solve it.
I have an update of sorts: I have now gone to the new firmware V2.7.2.104 on Orbi router and satellite and the nature of the problem has changed. I still get the dropouts, but now they only for 1-2 seconds every 1-2 hours. This is indeed more minor, and I probably only notice it due to my logging program. However it does cause issues such as Remote Desktop being disconnected (which my spouse uses for work from home). It is likely that because the dropouts are now shorter, the logger might be missing most of them.
As before turning OFF Circle makes the problem go away completely. Very frustrating! We need this to be reliable, can't afford random disconnects, but we also bought the Orbi for Circle.
Karl
aussteyr
Feb 10, 2021Star
Hi
I have also updated to that firmware level yesterday. I shall monitor it over the next week. I too use virtual/remote desktop sessions so I will be keen to see how that goes.
The fact of the matter is that I purchased the orbi because it came with parental controls. Turning this off shouldn't be the resolution. I am considering putting a low power pc in my network and installing pfsense... again that's a last resort...
I have also updated to that firmware level yesterday. I shall monitor it over the next week. I too use virtual/remote desktop sessions so I will be keen to see how that goes.
The fact of the matter is that I purchased the orbi because it came with parental controls. Turning this off shouldn't be the resolution. I am considering putting a low power pc in my network and installing pfsense... again that's a last resort...
- aussteyrFeb 10, 2021StarHi all
Further to my last post. I wrote a powershell script to test the connection to the internet (www.google.com) and had it write all failures to a file.
As you mentioned Karl, it seems to dropping the connection more frequently but reconnects quickly. My virtual desktop yesterday lost connection but re-established connectivity most times, proving that the network drop out was very brief.