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Forum Discussion

JJAR's avatar
JJAR
Follower
Jun 24, 2020

Orbi clients lose Internet when Circle enabled

I have seen people with this issue, but have not seen a fix. Can someone please let me know if this is something that will not ever be fixed. I have updated my firmware to V2.5.1.16 and still with the problem. I have set all devices but my childs iPad to unmanaged and still. Once I turn Parental Control off Internet connection is reestablished.

1 Reply

  • vijaysv's avatar
    vijaysv
    Initiate
    Jul 01, 2020

    I have the same problem. I purchased Orbi WiFi 6 (firmware V3.2.15.25_1.3.15) from Costco 6/30. Installed Circle 1st gen (2.0.9.4) today 7/1. When I add a device to a circle profile, it loses internet connection. 

     

    I could not find anything on Circle's website. Nothing here either.