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Forum Discussion

The_Curly's avatar
The_Curly
Aspirant
May 06, 2019

Orbi RBR 50 dropping wifi connection with Circle enabled

I've noticed that our wifi is dropping away several times per day when Circle is enabled. After disabling Circle, the connection is stable. Since Circle was one of the reasons for buying the Orbi, disabling it is not a fix. The issue was occuring on firmware 2.3.1.48.

4 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    May 06, 2019

    Hi The_Curly, welcome to the community! I have sent you a message. Please check your inbox.

     

    Dexter

  • pickpig's avatar
    pickpig
    Aspirant
    May 13, 2019

    I too noticed this. I upgraded my firmware in hopes of it stopping and am currently waiting ot see what happens next.

    • The_Curly's avatar
      The_Curly
      Aspirant
      May 13, 2019

      I've upgraded my firmware to 2.3.1.60 and tested over the weekend, but the result is the same. Will have to do a factory reset next and try again.

      • mgdurand1's avatar
        mgdurand1
        Luminary
        May 19, 2019

        I had the same issues without Circle enabled.  I have purchased a new Orbi RBR50 and am testing without Armor enabled.  No dropouts.  After a week or so I will enable again to see if it was the old router or an issue with Armor.