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Solved
Orbi RBR50 + Circle frequent DNS failures
I've spent the better part of the past two weeks troubleshooting some DNS issues. They are similar to those reported recently here and probably here and related to similar reports as long as a year ...
I've already given up trying to get Orbi to function as a proper Router + Disney + Armor, because it's nothing but trouble. To get Orbi to a stable state, I have to disable practically everything that I could disable, including its internal DNS and DHCP client. I'm currently keeping Orbi for its WiFi capability and delegate all other router functions to DIY pfSense Router Firewall.
I went through a similar pain before I settled on the current setup, which has been holding up quite well during Stay-At-Home order.
- SB8200 -> pfSense -> Orbi AP Mode with static DNS servers and IP address
I settled on pfSense because I need a reliable Gigabit Router with enterprise class DNS resolver, DHCP, Firewall, DNS Filtering, VPN, plus a whole bunch of other features that I don't really need. If you're comfortable with installing pfSense, it's worth a shot.
Simliiar issue and hope this is addressed ASAP due to those of us remote workers and the influx of stay at home workers along with kids eating up bandwidth :)
I recommend that users having problems with Orbi and DNS+Circle, open a support ticket here:
https://www.netgear.com/support/#
While you have support from NG.
I opened a support case by calling their support line and they closed all my tickets with resolution that they've sent a new router + satellite. When you get the 1st level support on the phone, half the time is wasted by them trying to sell you their extended support plan.
Let us know what happens with the replacement.
Please try a factory reset and setup from scratch with the RBR and don't enable circle support after getting thru the setup wizard. You can manually setup the RBR as well. You should be able to change DNS values after the reset.
Shahab wrote:I opened a support case by calling their support line and they closed all my tickets with resolution that they've sent a new router + satellite. When you get the 1st level support on the phone, half the time is wasted by them trying to sell you their extended support plan.
So I just got the replacement router they sent me. The replacement router is an Orbi Mini Router RBR40, my original one was an Orbi Router RBR40. Is there a difference between these two? I wasn't able to find anything searching online.
I'm having the exact same issue. My DNS is locking up. If I reset the router or DNS it frees up and works again. I can ping directly to any IP address. I'm assuming if I reset the service the others are talking about it will free up. For now I've disabled Circle to see if that will solve the issue. This didn't start happening until about 2 weeks ago which is kind of strange.
Anyone have a solution?
