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Forum Discussion
fdwweebb
Jan 14, 2021Aspirant
Orbi RBR50 dropping internet 3 times a day, prob due to Circle?
I bought my RBR50 and RBS50 it worked well. However a few weeks ago I noticed it started to drop internet a few times a day while the whole family was working from home or home schooling. The sympt...
DatabaseJase
Jan 15, 2021Luminary
We've been using Circle on our RBR50 for over 12 months and while it hasn't been issue free, most common issue is the DNS lookup failures, it hasn't impacted us greatly until this week. Now we are also experiencing the "lost connection" where devices are unable to access the internet and kids report being kicked out of on-line games, game chats, etc.
This has only started this week so there is a new issue somewhere. I have an external monitor setup on our broadband connection so I am able to prove that the internet connection has been active without interruption so the problem is internal to us. As with fdwweebb the interruption is just a few minutes (affecting all devices either wired or wireless) and disabling Circle makes the issue dissapear.
I have tried downgrading firmware from 2.6.1.40 --> 2.5.2.4 --> 2.5.1.16 and still the issue persists. This is a new problem, that started this week, so for some reason the RBR50 is getting "stuck" verifying request with Circle.