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Forum Discussion

drdoz's avatar
drdoz
Apprentice
Jul 21, 2018
Solved

Orbi/Circle and Apple TV

When I have Circle enabled, my Apple TV becomes unusable. Almost none of the apps work (netflix, bbc, even the app store). I have the device marked as "unmanaged," and yet Circle is still apparently ...
Troubleshooting
  • drdoz's avatar
    drdoz
    Jul 23, 2018
    Thanks for the reply. Both issues are resolved. After several restarts of both devices, Circle finally stopped managing the Apple TV. I found that the layer3 device actually had 2 connections (one cryptically named) and I needed to unmanage both.
DexterJB's avatar
DexterJB
NETGEAR Moderator
Jul 23, 2018

Hi drdoz,

 

Welcome to the community!

 

1. Are the same services (Netflix, BBC, App Store) functioning on another unmanaged device?

2. Have you tried setting a filter level (Adult) for the Apple TV and check if the issue will persist?

 

Regards,

 

Dexter

Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Jul 23, 2018

Hi drdoz,

 

Thank you for the update and confirmation. Glad to know you got it working.

 

Regards,

 

Dexter
Community Team