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Forum Discussion

michaelm8718's avatar
Jan 10, 2021

Parental Controls missing on RBR850

I have seen other threads on this but I thought by now the features of Parental Controls will be available via Circle. I live in the UK and just installed my new ORBI AX6000 system today with 2 satellites. Unfortunately the parental controls are not available yet.

Mighty annoyed as the Parental Controls options are promoted on their website...the UK version that is. This set was over £1000 here so this is silly when other routers provide this for free. Any updates from anyone?

31 Replies

  • Add me to the list of users looking for Circle app to be natively supported on an Orbi Router RBR850.   I would think a $700 product like this would have parental controls.

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired

      Hello NETGEAR Community,

       

      Thanks for expressing interest in a Parental Controls service from NETGEAR. We are excited to share that we have been working on a new and improved NETGEAR Smart Parental Controls solution for the Orbi RBK750 and RBK850 Series and are aiming to have it ready for launch in the next few months! Please stay tuned for an update from us. 

       

      Regards,

      Christian

      • varunparakh's avatar
        varunparakh
        Initiate

        I appreciate NG working on it. But ETA of few months doesn't give any comfort that will be soon.

  • Just wondering how I paid $600 for a router that is widely advertised as having parental controls when this is clearly not the case.  Ordered directly from the Netgear site and downloaded Orbi app and nothing there.  Had a Netgear Nighthawk, which was 3-400 dollars cheaper had this. What gives Netgear. This is fraudulent advertising.  May return this router.  Very disappointed.

  • I see that there is a new firmare for RBK850 to enable parental control. The firmware is v4.6.3.9.

    I downloaded this firmware and installed it. The only "nasty" issue I see with this firmware is that wired satellites don't work. :)

    Otherwise all is so far so good.

    • FURRYe38's avatar
      FURRYe38
      Guru

      Just curious, are you able to downgrade back to v3 by chance? 

      So ethernet ports on RBS become non functional after they were updated? Did you factory reset the RBS after the FW update? 

       


      ekhalil wrote:

      I see that there is a new firmare for RBK850 to enable parental control. The firmware is v4.6.3.9.

      I downloaded this firmware and installed it. The only "nasty" issue I see with this firmware is that wired satellites don't work. :)

      Otherwise all is so far so good.


       

      • ekhalil's avatar
        ekhalil
        Master

        FURRYe38 wrote:

        Just curious, are you able to downgrade back to v3 by chance? 


        No, The satellites are ok to downgrade to v3, but I could not downgrade the router to v3.