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Forum Discussion

kiwifruit's avatar
kiwifruit
Aspirant
Jun 27, 2019

Parental Controls

Hi there,.  I've been using OpenDNS to provide parent controls but haven't been happy with some of the filtering.  Tried to change to Circle to try it out but App gets stuck with "Your router is comp...
DexterJB's avatar
DexterJB
NETGEAR Moderator
Jun 28, 2019

Hi kiwifruit, welcome to the community! Please make sure that the router is on the latest firmware version found here and you can check the steps here to update the firmware. As for enabling Circle, please try using another mobile device (iOS or Android) and see if the issue will persist.

 

Dexter

kiwifruit's avatar
kiwifruit
Aspirant
Jul 01, 2019

Hi Dexter

Thanks for the reply.

I had been using an iOS device to do it but it kept cycling through.   It was also updated to the latest operating system.   Ended up factory resetting the router and resetting things up with OpenDNS.

 

Happy with how things are working now so will continue with that.

 

Thanks.