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Forum Discussion
Privacy HSTS Error for child's Chromebook
Hello, I'm setting up my son's Chromebook for school with a Kids filter in Circle. When he tries to log on in the morning, he gets the following error: HSTS error "Your connection is not p...
I've encountered a similar issue to the one described by Bewong15.
It started occurring after I recently updated to firmware V2.5.1.22.
The only way to workaround this issue is by moving my devices (including my work computer) into an unfiltered group within the Circle App, which is not ideal. I'm hoping you have found a solution the this issue now and I would be grateful if you could share it with me.
Regards,
Ben.
Ben.
Hardware Version: RBR40|Orbi AC2200 Tri-band WiFi Router
Firmware Version: V2.5.1.22
Hello Ben33,
I recommend using the following link to open a support case regarding Circle: https://www.netgear.com/support/contact.aspx. To open a support case, please follow the steps below.
1. Select "Get help on my NETGEAR product"
2. Select your country
3. Select "I have a NETGEAR product without a serial number"
4. In the dropdown menu, please select "Circle" as the product
Regards,
Christian
Hi Christian,
Thanks for the suggestion. I rasied a support ticket, as you suggested, but unfortunately didn't find Netgear Support very helpful. They seemed more interested in getting me to purchase their overpriced Gearhead support contracts, than help me resolve my issue.
The good news is that the issue has now resolved itself.
Regards,
Ben.