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Forum Discussion
ChrisJC
Oct 20, 2021Tutor
R6400v2 firmware update breaks Attached Devices and Circle history
After the recent update to firmware V1.0.4.120_10.0.91, the router will not accurately report all connected devices. It only shows 10 devices out of at least 30 that I know are connected. The same is...
Johnmuledeere
Nov 28, 2021Tutor
I have the same issue. I have read the responses to your post and there is no point in rearranging the world. The issue remains. I want to know how to report this to Netgear since their integration testing and/or configuration management was not strong enough to catch this bug before it messed up all of our routers. I have also found that my WIFI attached printer drops out as unreachable (and has to be reinstalled every time) even though it responds to a ping. How do we get this mess fixed? Thanks for starting this question.
ChrisJC
Nov 29, 2021Tutor
Johnmuledeere I ended up reconfiguring the router from scratch as well as reinstalling and configuring the Circle app on my phone and the problem still remailns. What a complete waste of my time! When I was speaking witht the Circle support people (not Netgear) they provided me with another support number that is supposedly specific to Netgear and Circle. I have to find that message and try to contact them. I'll follow up here with any status change.