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Forum Discussion
dionhouston
Nov 18, 2017Aspirant
R7000P / Circle Performance Issues
Hi all, I bought the R7000P exclusively for the Circle parental controls in the router. I formerly used a standalone device with an ASUS router which worked well, but my kids discovered all they...
DexterJB
Dec 04, 2017NETGEAR Moderator
Hi CptPalmer,
The case is currently being worked on. We will provide an update once available.
Regards,
Dexter
Community Team
nelsonjw
Dec 07, 2017Aspirant
This issue affects the R8000 as well. When I reboot the router, I get my full connection speed -- 135 down, 5.5 up. Within an hour it is down to about 40-70 Mbps down. Two or three hours later, it is down to 25 Mbps. If I do not reboot within six hours or so, it has become so slow that some devices will refuse to connect. A reboot, or even disabling and re-enabling Circle without a reboot, restores the full speeds.
- juchedDec 09, 2017ApprenticeSame here with R7000. Hope for an update.
- dionhoustonDec 17, 2017Aspirant
OK, first things first, please tell Joy she's awesome.
My issue may be due to the fact that I had an IPv6 tunnel. I recently switched ISPs from one that had native IPv6 to one that didn't so I set up a tunnel. I forgot that some browsers prefer IPv6 over IPv4, so that may have been the cause, and why it was hard to diagnose. In any case, I had video buffering problems early, and I turned off IPv6, and haven't had any problems since.
One suggestion I gave to her, though, and I hope you take it to heart. Your firmware is REALLY locked down. You really should add the ability to SSH into the router like literally every other router firmware I'm aware of. The telnetenable hack besides being exactly that is unsecure, hard to do, and resets itself. There should be some way to see processes, CPU load, things like that. It would make it a lot easier for those of us stronger in the force to help ourselves :)
Or seriously, give us Circle on DD-WRT :)
- dionhoustonDec 22, 2017Aspirant
OK, I'm going to use my God given right to be inconsistent - there is a problem.
Today, no IPv6 tunnel to blame, I had 3 devices (iOS, Android, and a 3DS) connected to Wifi, but unable to access the internet. My laptop, however, was right next to them and operating OK. The only real diagnostic I was able to do was see how many devices were on, and it was only 13. Restarting the router - everything connects.
Probably this weekend I'm going to put DD-WRT on this router and use my old Circle device and just hide it. I'll write more when I get some more results.
Merry Christmas everyone! :)