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Forum Discussion
dionhouston
Nov 18, 2017Aspirant
R7000P / Circle Performance Issues
Hi all, I bought the R7000P exclusively for the Circle parental controls in the router. I formerly used a standalone device with an ASUS router which worked well, but my kids discovered all they...
Steveisthedude
May 31, 2018Aspirant
I have this same problem with my R8000! This is relevant because I was about to send it back and buy a R7000p... But I see it hasthe exact same issue... internet speeds get slower and slower until I reboot the router.... running Circle.... I love the router and need a fix bad.
arrrroooooo
May 31, 2018Aspirant
I contacted support about the issue hoping that it was a Known Issue but I guess it wasn't (!) Weird, as I saw several reports of the performance issues around the time they unveiled Circle for the R7000.
I don't have time to collect logs and troubleshoot the issue, so I wasn't able go anywhere with the support request. I just stopped using Circle. But if you have time, see if you can help Netgear support find the issue.
- dionhoustonMay 31, 2018Aspirant
Yeah, just reaching out to the people that just responded.
I do think there's still a perf issue. It's really hard for me to isolate it. I've switched the router to DDWRT and used a Circle physical device, and gone back. Problem is, I can't completely dismiss the possibility that it's my internet connection instead.
I occasionally get other weirdness with the Circle. Sometimes I just disable it for a time and re-enable it and that helps.
I'm basically at the point that performance is acceptable most of the time, and the convenience of having Circle in the router outweighs the performance pains. I even switched to using static IPs and "real" DNS records to make up for the lack of DNS in the router (ironically Circle uses dnsmasq which is what most other routers use to provide DNS)
So at this point, without a reproducible bug report I don't see Netgear fixing this. They "know" about this btw - I worked with them on it, just nothing solid came out of the testing...
- SteveisthedudeMay 31, 2018Aspirant
Well I have turned off all the IP6 stuff (that I just found in this thread last night) and I have not had an issue in about 6 hours so I am very pleased.
Will continue to monitor...
Thanks!
- Goodmorn11Sep 01, 2018AspirantIs this the slowest router on the market?
How can it take more than 5 seconds to get respons?
Why can I only connect to admin using wifi (maybe it is possible with cable on the Network, but not automatically).
I really hope issues with circle have being solved, otherwise I'll have to return yet another netgear router.