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Tannman82's avatar
Tannman82
Aspirant
Nov 05, 2020

R8000 circle enabled slow internet

I want to enable the circle app on the router to limit my kids internet usage. I can get everything working the problem is it take my 400mbps down to 100 on all devices wifi and land.
I've seen other people having issues with this also and say its a cap when you enable the app.
Is this true? Has it been fixed? Thanks for the help

5 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hello Tannman82, 

     

    Have you had a moment to enable Circle and if so, how is your WiFi performing? 

     

    Christian 

    • optimistatheart's avatar
      optimistatheart
      Aspirant

      I have the same issue...

       

      R8000 Circle Performance issues in the last month (start of October 2020) 
      I am on a 50MB/s Fibre to the curb NBN plan here in Melbourne, Australia.

      When I disable Circle I get 50MB/s download and 18MB/s upload.

      With Circle enabled I get half that or even less.  Sometimes even as low as 1MB download.  A restart of the router helps a bit temporarily but then degrades quickly.  Some sites don't load.

      I have tried some of the solutions here community.netgear.com/t5/Nighthawk-WiFi-Routers/Dynamic-QoS-and-Parental-Controls-massively-...

       

      Tried resetting the router and new firmware.

      Tried disabling QOS WMM and Dynamic QOS but none of that is helping at the moment.

      Suspecting the Circle servers that are filtering content are overloaded.

      Switched back to standard opendns for now.

    • Tannman82's avatar
      Tannman82
      Aspirant
      I have and it slows down my wifi and lan speed to 100mbps or slower
  • I have the same problem. It's AWFUL. I have 1 Gbps service from Verizon, but when I enable Circle, it drops me down to 150 Mbps. For a router at this price point, that is completely unacceptable. So, I'm weighing my options, but currently looking at other routers. The two other's I've tried give great performance, but don't have Circle integration. So.... I'll probably return this, and get a much cheaper router with Circle integration and use that for my kid's devices, and hook that up in daisy-chain configuration to a real router that doesn't suffer from this nonsense so I can get the speeds I'm paying for.