NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jmenear
Jul 09, 2019Follower
R8000 using Disney Circle - unable to remove 'Disney Go' defunct device
Hi, I have a device on an R8000 that was previously entitled with a Disney Go subscription. The device was destroyed and I'd like to remove it from the Circle app that I use to manage Circle on ...
Jamesm34
Oct 28, 2019Aspirant
Same problem here if you can come up with some advice. Thanks
- DexterJBOct 30, 2019NETGEAR Moderator
Hi jmenear and Jamesm34, welcome to the community! I have sent you a message. Please check your inbox.
Dexter
- Networker25Dec 21, 2019Aspirant
I have the same problem. Sold my old iPhone after factory resetting it but it still shows on Circle and when I try to remove it I get the message: "This device has Circle Go enabled. Please remove it from your Circle Go device list before removing it from your Circle".
How am I supposed to remove this device from the so-called Circle Go Device List? Since I don't have a Circle Go subscription anymore, I would really like to remove all my devices from such a list, provide I can access it. Please help.
- Jamesm34Dec 21, 2019Aspirant
After not much help from Netgear, I just deleted everything and started from scratch. Then I dumped the 1st generation after it didnt work as well and upgraded to gen2