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Forum Discussion
Circleuser
Jun 15, 2019Aspirant
R8000 with Circle
I use Circle Home app for parental controls with my router R8000. The internet speed is drastically reduced when I use Circle. My internet speed without circle is 300+ MBPS. but with cirle it goes...
DexterJB
Jun 19, 2019NETGEAR Moderator
Hi Circleuser, welcome to the community! We recommend updating to the latest firmware found here and do a factory reset as described here. Also, does the issue persist on all your devices (wired and wireless)? Do you have any QoS features enabled as well?
Dexter
- CircleuserJun 19, 2019Aspirant
Thanks for the reply. Yes, the firmware is the latest. The QOS is not enabled. But if I disable Circle and restart the router I get 300 + MBPS speed.
- CircleuserJun 19, 2019Aspirant
Yes, the slow down is there on both WiFi and Ethernet connections. Max speed I experienced with circle enabled is around 100 mbps.
- CircleuserJun 19, 2019Aspirant
Factory reset is done as well. No change in speed.
- DexterJBJun 24, 2019NETGEAR Moderator
- Codemonkey42Sep 17, 2019TutorI’m experiencing the same issue. 400Mbps drops to 100Mbps with Circle enabled
- CircleuserSep 18, 2019Aspirant
Disney Circle by default caping the speed at 100 mbps. This is their disclaimer, due to the wirless protocol they use. It's bit strange why they are not finding a workaround for this yet.
- CircleuserSep 18, 2019Aspirant
No, there is no solution to this yet. Please work with disney circle and remove the speed caping at 100 mbps.