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Forum Discussion

GreenYamo's avatar
GreenYamo
Aspirant
Dec 13, 2017

R8000P & Circle

Hi, Online literature seems to suggest that the R8000P supports Circle. I’ve set up my new router but cannot get it to work. Am I missing something? Or is Circle not supported yet? Thanks, Dan.
Troubleshooting
windsaga's avatar
windsaga
NETGEAR Employee Retired
Dec 13, 2017

Hi,

So far, R8000P can't support Circle Partental control.

GreenYamo's avatar
GreenYamo
Aspirant
Dec 13, 2017
Thanks for the reply. This seems very misleading on behalf of Netgear as their own product page for this router describes Circle functionality.
I guess I’ll need to return it.
  • windsaga's avatar
    windsaga
    NETGEAR Employee Retired
    Dec 13, 2017

    Hi GreenYamo,

    Let me explain more detail;

    R8000 x6 do support Circle.

    R8000P X6S will support Cirlce in the feature.

    • GreenYamo's avatar
      GreenYamo
      Aspirant
      Dec 13, 2017
      Thanks Windsaga. I still think it’s misleading. The screenshot I posted is from the X6S page, and doesn’t indicate the Circle isn’t a currently shipping feature.
      Don’t suppose you’ve got any idea when it’s due? Or if there’s a beta firmware with support?
  • windsaga's avatar
    windsaga
    NETGEAR Employee Retired
    Dec 13, 2017

    Hi GreenYamo,

     

    If you would like to try, I will be very happy to provide trial FW to you.

    Moreover, did you use Android device or iOS ?

    This function also contorled by app, not only router FW.

    I suggest you keep R8000P since it's a good product to use.

    Ex: Wifi coverage, stable performance....

    • GreenYamo's avatar
      GreenYamo
      Aspirant
      Dec 13, 2017
      Hi,
      I had an r7000p but found it to be unstable. First impressions of this router are really good. I’ve installed the Up app, and I’ve browsed through the website settings too.
      It does everything I need, with the big exception of the Circle/Parental scheduling stuff. Circle worked great on the r7000p.
      I’ll happily install the trial and give that a go.
      Thanks for all your help.
      • GreenYamo's avatar
        GreenYamo
        Aspirant
        Dec 13, 2017
        One other thing: iOS user. So I’ve got the iOS versions of Up and Genie currently installed.
    • ray_n's avatar
      ray_n
      Aspirant
      Dec 18, 2017

      Will the beta firmware with circle works on R7900P?   I am interested in testing that out also.

       

      Thanks!

       

      Ray

    • CrisMtl's avatar
      CrisMtl
      Aspirant
      Dec 18, 2017

      I will be interested in the beta firmware to enable circle, I actually purchase this router today knowing the X6 support Circle and also that the X6S was better.

       

      To realize it is not supported! So that's my only hope, or I will return it and buy an circle addons instead.