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Forum Discussion

Follower

Jan 22, 2022

RBR50 Smart Parental Control Revert

I recently saw a button message to upgrade from Circle to Netgear's smart parental control on my RBR50 Orbi. So I clicked it and after the reboot, now I see no parental controls menu option. I determ...

Blanca_O

NETGEAR Employee Retired

Jan 24, 2022

Hi emitchell321

Please provide the router firmware version and Orbi app version.

This link may help you out:

Why can’t I see the NETGEAR Smart Parental Controls tile in the Orbi or Nighthawk app after upgrading to the latest firmware?

Regards,
Blanca
Community Team