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Forum Discussion

kkbb850's avatar
kkbb850
Follower
Aug 15, 2020

RBR850/Circle parental app compatibility

I recently purchased the RBR850 thinking it would be compatible with the Circle parental control app only to find that there is no way to set it up with this system. I purposely bought what I thought ...
pvonnetwork's avatar
pvonnetwork
Star
Feb 03, 2021

Add me to the list of users looking for Circle app to be natively supported on an Orbi Router RBR850.   I would think a $700 product like this would have parental controls.

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Apr 23, 2021

    Hello NETGEAR Community,

     

    Thanks for expressing interest in a Parental Controls service from NETGEAR. We are excited to share that we have been working on a new and improved NETGEAR Smart Parental Controls solution for the Orbi RBK750 and RBK850 Series and are aiming to have it ready for launch in the next few months! Please stay tuned for an update from us. 

     

    Regards,

    Christian

    • ologearhead's avatar
      ologearhead
      Tutor
      Apr 23, 2021
      Hi Christian

      What about RBR850? Will the update to the RBK apply to the RBR? I wasn’t able to return it as I discarded the packaging. If only option for parental controls is RBK, I would be open to having it switched out for the RBK to resolve this issue. I purchased the RBR850 because it said it had parental controls and discarded packaging material because of my confidence in the products Netgear made. I have definitely learned a lesson.
      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User
        Apr 23, 2021
        ologearhead wrote:
        Hi Christian

        What about RBR850? Will the update to the RBK apply to the RBR? I wasn’t able to return it as I discarded the packaging. If only option for parental controls is RBK, I would be open to having it switched out for the RBK to resolve this issue. I purchased the RBR850 because it said it had parental controls and discarded packaging material because of my confidence in the products Netgear made. I have definitely learned a lesson.

        This is a semantic issue.  "RBK" is the part number for a package containing router (RBS) and one or more satellites (RBS).  This implies that the new Parental Controls product is supported on the RBx750 and RBx850 product lines.

    • Kabrito's avatar
      Kabrito
      Aspirant
      Jul 11, 2021

      Hi - Any update on the firmware update to get Circle native on the RBR 850? 

      Christian_R wrote:

      Hello NETGEAR Community,

       

      Thanks for expressing interest in a Parental Controls service from NETGEAR. We are excited to share that we have been working on a new and improved NETGEAR Smart Parental Controls solution for the Orbi RBK750 and RBK850 Series and are aiming to have it ready for launch in the next few months! Please stay tuned for an update from us. 

       

      Regards,

      Christian