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Forum Discussion
Recent upgrade has stopped Circle history working
My router updated it’s firmware Saturday and since then my circle history monitoring has stopped working. It shows everything except history (still shows any blocked attempts, just not what was visite...
Same problem. R8000 router updated to .76 firmware on Oct 11th and just noticed yesterday that the premium subscription Circle 1st Gen usage and sites visited is not working as of that date.
I uninstalled and reinstalled app on phone. I rolled back firmware to .74 - neither helped.
Is a full factory reset the next step?
- I do not want a factory reset because i also use open vpn. Waiting for an answer of netgear employee
First save off the routers configuration to back up file. Then you'll have something to re-apply after the reset.
Stigter wrote:
I do not want a factory reset because i also use open vpn. Waiting for an answer of netgear employee
Something to try.
First save off the routers configuration to back up file. Then you'll have something to re-apply after the reset.
Yesterdaze wrote:
Same problem. R8000 router updated to .76 firmware on Oct 11th and just noticed yesterday that the premium subscription Circle 1st Gen usage and sites visited is not working as of that date.
I uninstalled and reinstalled app on phone. I rolled back firmware to .74 - neither helped.
Is a full factory reset the next step?
- I am familiar with back up procedure. I am not certain if the openvpn certificate also be restored from backup. That will be a challenge because some people outside my country rely on my vpn connection.
Besides, there are people who did a full factory reset and report timezones problem. I did contact Blanca_O , but no answer. Sadly i was a fan of the product, did some positive reviews, but this is a problem of circle and Netgear. Before the firmware update it was working fine! Do not fix if it ain’t broken!What country are you located?
Well if it worked before the update, you might revert back to the version where it was working and check to see if it works.
Same problem. Circle worked fine-Did a factory reset- now cicle won't work. notice says circle will not work in AP or Bridge mode only wireless mode. You would think the geniuses at Netgear would simply explain how to correct this but No...they are clueless.Thanks a lot morons.
