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Forum Discussion

Hjer's avatar
Hjer
Follower
Aug 15, 2020
Solved

Resetting Circle Admin Passcode

I set up Circle on NetGear from an old phone number that I no longer have access to, so I am not getting the reset passcode.  There are tons of the same types of posts in this Community, but the solv...
  • Christian_R's avatar
    Christian_R
    Aug 20, 2020

    Hello Hjer, 

     

    I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

     

    Name:

    Email:

    Model Number:

    Serial Number: 

     

    Thanks,

    Christian

wsouliere70's avatar
wsouliere70
Aspirant
Sep 07, 2020

I have recently upgraded my phone and my number has changed so I am unable to get the PIN for my Circle app. Based on all the posts it looks like I need support to help, could someone help me?

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Sep 11, 2020

Hello, 

 

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

 

Name:

Email:

Model Number:

Serial Number: 

 

Thanks,

Christian

  • daz69's avatar
    daz69
    Initiate
    Sep 13, 2020
    Hi
    Had to re install circle app on my iPhone. I am administrator. I think the mobile phone number registered is wrong so I cannot get code sent to me. Please help.

    Regards
    Darren Padgett
    • DK12103's avatar
      DK12103
      Aspirant
      Sep 14, 2020

      I'm having the same issue,   need some help.   Any idea on how to associate the device with the right number?

       

      DK