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Forum Discussion
Hjer
Aug 15, 2020Follower
Resetting Circle Admin Passcode
I set up Circle on NetGear from an old phone number that I no longer have access to, so I am not getting the reset passcode. There are tons of the same types of posts in this Community, but the solv...
- Aug 20, 2020
Hello Hjer,
I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.
Name:
Email:
Model Number:
Serial Number:
Thanks,
Christian
Havva
Sep 16, 2020Initiate
Hi, had the same issue. Had to delete and reinstall Circle and I don't get the code on the phone number now due to a wrong phone number. Could you help?Thanks.
Havva
Sep 16, 2020Initiate
I was not sure when the moderator would respond to the issue and I don't have much time. So I reset the router and installed the circle app again. I was able to have things working again. Hope this helps everyone who is reading this.
Just a comment: who would only allow for an sms to send a passcode to reset an app? We provide an email address with the registration. It should be pretty easy to have the system set up that the passcode can be reset or shared via email. This is incompetence at its best. Please have this corrected. Thanks.