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Forum Discussion
Hjer
Aug 15, 2020Follower
Resetting Circle Admin Passcode
I set up Circle on NetGear from an old phone number that I no longer have access to, so I am not getting the reset passcode. There are tons of the same types of posts in this Community, but the solv...
- Aug 20, 2020
Hello Hjer,
I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.
Name:
Email:
Model Number:
Serial Number:
Thanks,
Christian
ZaxShai09
Oct 12, 2020Aspirant
i have the circle app , but i recently changed my phone number and now i cant access my circle app and i am the admin, is there a way to reset it.
ssrouter
Oct 12, 2020Initiate
Hi
I have written multiple times to the moderator. In my view, this Circle first generation app is a peice of junk.
Does not send any code to the number registered. Spent the entire weekend trying to fix it but no success.
Probably the best solution is to reset the router and do it all over again.
Feedback to Netgear, dont sell Circle app bundled with the router.!!!!
- NestastarOct 23, 2020Aspirant
Thank you very mutch,
But it's possible to have another code just to test anoter time, if no possible, I reinstall the router from factory setup.
I have the firmware
V1.0.11.106_10.2.100
And this version of circle :
Informations sur le contrôle parental Circle
Version de l'agent: 2.1.8.9
Version de la base de données APP: 1.3.1APP :
Circle Home Circle Media Incorporated 2.1.10
And other remark, I don't know if on R7000 netgear tourter normaly I have circle Disney or not. I don't see it in the app
Thank you