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Forum Discussion

Hjer's avatar
Hjer
Follower
Aug 15, 2020
Solved

Resetting Circle Admin Passcode

I set up Circle on NetGear from an old phone number that I no longer have access to, so I am not getting the reset passcode.  There are tons of the same types of posts in this Community, but the solv...
  • Christian_R's avatar
    Christian_R
    Aug 20, 2020

    Hello Hjer, 

     

    I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

     

    Name:

    Email:

    Model Number:

    Serial Number: 

     

    Thanks,

    Christian

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Aug 20, 2020

Hello Hjer, 

 

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

 

Name:

Email:

Model Number:

Serial Number: 

 

Thanks,

Christian

beccabagger's avatar
beccabagger
Aspirant
Nov 12, 2020

Hello, I am having issues with not getting the passcode sent to me.  I got a new phone and now can't access the circle app.  I keep requesting a passcode but it never comes.