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Laurent78's avatar
Laurent78
Aspirant
Oct 02, 2021
Solved

Smart parental control bypassed by Google chrome incognito mode

Hello. 

I just purchased a Nighthawk router to take control on the websites accessible to my kids. I activated the smart parental control but i notice that the Google chrome incognito mode on Windows 10 is not filtered nor logged in the history. How is it possible? I have no administrative right on the laptop provided by the high school so cannot ban access to this incognito mode. 

Thank you for your help. 

Best regards. 

  • Hello Laurent78 ,

     

    I came across this article and reached out to our support team to see if this is expected behavior. They advised that incognito tabs should still be filtered by Circle/ SPC. Check it out this helpful article - Does Circle Manage Incognito or Guest Accounts? Private Tabs? 

     

    We'd love to learn more about this issue! Any additional details you can provide that can help us research this further would be greatly appreciated.

     

    Best Regards,

    Christine

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    I'd contact the school and have them disable that mode on the laptop. 

     

  • ChristineT's avatar
    ChristineT
    NETGEAR Employee Retired

    Hello Laurent78 ,

     

    I came across this article and reached out to our support team to see if this is expected behavior. They advised that incognito tabs should still be filtered by Circle/ SPC. Check it out this helpful article - Does Circle Manage Incognito or Guest Accounts? Private Tabs? 

     

    We'd love to learn more about this issue! Any additional details you can provide that can help us research this further would be greatly appreciated.

     

    Best Regards,

    Christine