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Forum Discussion
ramonatrent
Jan 24, 2018Follower
trouble setting up circle disney
Hi,
I thought I had set up circle very easily, selecting no filter for my home computer and teen filter for my daughter. But then I realized the filters I had set for her were affecting my computer as well. I looked at what I set up and saw that I had no filter or off times on my computer, yet I couldn't get on ebay and my wifi was shut off at the time I designated for her computer bedtime. Eventually I had to disable circle. I am still on the free month promo and need to know if this is going to work for us before I start paying a monthly bill. Anyone have any idea what is going on?
Thanks,
Ramona
Hi ramonatrent,
1. Please try removing and re-adding the devices from your Circle and set your preferred filtering level.
2. You may refer to the link below for an overview of the Circle features.
https://support.meetcircle.com/hc/en-us/sections/115000372251
Regards,
Dexter
Community Team
2 Replies
- DexterJBNETGEAR Moderator
Hi ramonatrent,
1. Please try removing and re-adding the devices from your Circle and set your preferred filtering level.
2. You may refer to the link below for an overview of the Circle features.
https://support.meetcircle.com/hc/en-us/sections/115000372251
Regards,
Dexter
Community Team
- DexterJBNETGEAR Moderator
Hi ramonatrent,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team