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CrossingJoe's avatar
CrossingJoe
Aspirant
Mar 25, 2024
Solved

Trying to get access to my Circle Profile on RBR50

Good day - looking to get back into the Circle app with a new phone but I cannot get past the admin 4 digit passcode.  When I ask for a text it never arrives but I have not changed my phone number in...
  • CrossingJoe's avatar
    Mar 29, 2024

    Thank you for the help.

     

    For anyone else that has this problem, going to the below link to contact Netgear support was the only thing to do.  One caveat, you need to say you have a subscription to Circle or they will not create a case to call support if you are out of the free support period.

    https://my.netgear.com/support/contact.aspx