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Forum Discussion
Solved
Unable to find Circle. RBR20 iphone and ipad
Earlier today Circle stopped working on my network. Every device that had the app, 2 iphones and an ipad all got the same message "Unable to find Circle" Try Again or Pair new Circle If I choose Tr...
Hi boodad,
Thank you for confirming. May you revert to the previous firmware version below and let me know if your issue persists.
https://kb.netgear.com/000062432/RBR20-Firmware-Version-2-6-1-36
Christian
Reverting back to older firmware worked too, but we shouldn't go through this headache. I wasted several hours trying to figuer this out. You guys need to fixed this asap for the rest of the parents who can't use circle after updating the firmware.
I agree - I had the same experience - circle stopped working after update to 2.6.2.104 which I did via the orbi app on my phone. Having had time to learn how to do it through the web login ( not simple!) I tried installing it again over the top of the existing same version and now its working. My first thought originally was to try to roll back to a previous version but there was no obvious way to do this. this caused days of agro in my household and I became an object of hatred. Therefore so has netgear by default. defintily not good enough considering how expensive this is yearly.