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Forum Discussion

theotherhand's avatar
theotherhand
Follower
May 10, 2019

Unable to finish circle setup - passcode not sending

I just installed the circle app, but it hung during setup.  Now I am unable to manage circle.  I have uninstalled and reinstalled the app on my iPhone.  I have disabled and renabled circle, both through the app, and through the netgear web interface.

The app will not send me a passcode, so I cannot get in to manage the circle device.

 

From another thread, it looks like I need someone to reset the circle passcode, so that I can finish setting up my account.

2 Replies

    • Olive1931's avatar
      Olive1931
      Aspirant

      Dear support team,

      same issue here. I don't have the 4 digit code and I don't receive the recovery code by SMS

       

      Thanks for your help