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Forum Discussion

weberic3's avatar
weberic3
Aspirant
Jan 06, 2021

Unable to reset circle admin passcode

Hello, I have an RBR20 and need to reset my Circle Admin account. I'm unable to retrieve my passcode via SMS and troubleshooting steps (delete & reload app, cycle power on router, ect.) are not resolv...
Security
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jan 13, 2021

Hello, 

 

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

 

Name:

Email:

Model Number:

Serial Number: 

 

Thanks,

Christian