NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
a2cube
Oct 28, 2020Follower
Usage and History not showing
About two weeks ago, the usage and history information has stopped showing in the app. Any suggestions on what is wrong and how to fix it? Thank you.
Jollybaker
Nov 18, 2020Aspirant
I'm in the same boat. On Nov 10th or 11th, Circle stopped tracking history and appears that it no longer blocks traffic as well. I can still pause the internet on devices, but history and blocking no longer work.
It looks like 1 sat (RBS20) updated automatically, and I have now updated the other sat (RBS20) and the orbi router (RBR20) to 2.5.1.16. I have deleted and done a fresh set up of circle. Nothing has fixed the issue.
SleeplessParent
Nov 29, 2020Aspirant
I have an R7000 - same issues.
I've never actually seen any history or logging since I started testing out Circle from about 2 weeks ago. Subscribing didn't change that.
Pause, Off Time and Bedtime work. Filters, Usage and History don't.
I lost my subscription so just reinstalled the app a few minutes ago. No change.
Not exactly sure what I paid for.