NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Wildhockey's avatar
Wildhockey
Aspirant
Feb 20, 2024
Solved

very little internet accessibility with circle enabled just started this month

Using my circle app on my night hawk router I have notice that I unable to access most websites in the last few weeks. I have tired moving my devise to unmanaged and it did not change the results. I ...
  • Wildhockey's avatar
    Wildhockey
    Feb 27, 2024
    803G. Sorry the week got away from me. Circling back around on this now. The restart did seam to help little. Currently seam to be somewhat back to normal.
Wildhockey's avatar
Wildhockey
Aspirant
Feb 20, 2024
Yes I have it turned off at the moment only way I can get anything done. Even my kids school work won't load with my circle on. They had to have made a recent change or something. Pretty disappointed right now. I don't want my kids having unfiltered access to the Internet.
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Feb 20, 2024

Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.

 

What NG router are you using? Nighthawk or Orbi?

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

What platform is Circle installed on? Apple or Android?