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Forum Discussion

innerbooty's avatar
innerbooty
Tutor
Jul 01, 2020

Video games aren't stopped at Circle Bedtime. Why are they not shutting down??

We recently subscribed to Circle, solely for the purpose of getting our kids off their devices so they go to bed, since me and their Mom go to bed before they do. Bedtime is set for Midnight. Last night I got up around 1:30 and one of my sons was on his laptop still happily playing a game of Fortnite. I tried to check my email on my laptop, and was told Firefox could not connect to the server, so it seems Bedtime was working for me. How is it that my son is still able to play video games? I have the whole network set to shut down at Midnight. Please let me know. This is the ENTIRE reason we subscribed, and we will probably cancel if we can't get this working. Thank you

 

2 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Jul 07, 2020

    Hello, 

     

    I'd like for our support team to reach out to you for further assistance. May you send me a private message with your email address and contact info. 

     

    Thanks,

    Christian 

  • Mlitsey's avatar
    Mlitsey
    Aspirant
    Aug 03, 2020
    I’m having the same problem. It seems that circle isn’t using my correct time zone when enabling and disabling bedtime. I have had to manually turn off internet then turn off bedtime in the morning to get back on the internet. It worked for me for over a year and recently it won’t work anymore. I have checked the time zone settings also.