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Forum Discussion
Why No Circle for RBR750 or other Wifi6 Routers??
I've had my RBR750 for months now, and there still is no word on an implementation of the Circle app for it. It was an expensive router, and i thought it would come with that feature right out of th...
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rxe wrote:bump
RBK853 user here and currently running Circle Plus (in "compatibility mode") and it's been a mixed results.
I've been in contact with Circle support and apparently in their latest update on their website, they show the RBK7xx (AX4200) ORBI being compatible with Circle provided you run in compatibility mode, but not the RBK8xx (AX6000):
⚠︎ Orbi RBR850, RBK852, and RBK853 (We are investigating issues with these routers)
Circle support says the latest firmware from Netgear supposedly makes it compatible but didn't elaborate further and I am past my 90 days complimentary tech support priviledge with Netgear to open a ticket to inquire about it.
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- First of all, my router is a WiFi 6 RBR750, as reported by the Orbi app... that model DOES NOT SHOW UP as an option on the list above, so this is the second problem.
The first problem is the same as everyone else on this list: my router is apparently not supported by Circle, which limits the usefulness. Circle claims it will work in Compatibility Mode (yes my model shows up on THEIR list, unlike Netgear’s own list), but I cannot find instructions on how to put my router into the very limiting Compatibility mode, even if we wanted to sacrifice our gigabit speeds to the ridiculous 100mbps limit to do so. Meanwhile this router is also not supported by their own Genie app, nor does it appear to be usable with their Nighthawk app, so I see NO reasonable options for parental controls over this network in which I have invested heavily.
This is a HUGE failure on the part of Netgear and their marketing team. I want a statement from them as to exactly when we will see comprehensive parental controls available for the RBR750.
Either they should provide this functionality immediately, send all users of these products free physical Circle devices to make up for this shameful lack of promised functionality, or give us a damned refund and replace all of our stuff with Nighthawks or something with similar speeds and coverage that apparently DOES have parental controls.
Hope you’re listening Netgear... you basically lied in your marketing and we are still waiting.
Mattynabib wrote:
First of all, my router is a WiFi 6 RBR750, as reported by the Orbi app... that model DOES NOT SHOW UP as an option on the list above, so this is the second problem.
The first problem is the same as everyone else on this list: my router is apparently not supported by Circle, which limits the usefulness. Circle claims it will work in Compatibility Mode (yes my model shows up on THEIR list, unlike Netgear’s own list), but I cannot find instructions on how to put my router into the very limiting Compatibility mode, even if we wanted to sacrifice our gigabit speeds to the ridiculous 100mbps limit to do so. Meanwhile this router is also not supported by their own Genie app, nor does it appear to be usable with their Nighthawk app, so I see NO reasonable options for parental controls over this network in which I have invested heavily.
This is a HUGE failure on the part of Netgear and their marketing team. I want a statement from them as to exactly when we will see comprehensive parental controls available for the RBR750.
Either they should provide this functionality immediately, send all users of these products free physical Circle devices to make up for this shameful lack of promised functionality, or give us a damned refund and replace all of our stuff with Nighthawks or something with similar speeds and coverage that apparently DOES have parental controls.
Hope you’re listening Netgear... you basically lied in your marketing and we are still waiting.Completely agree about the lack of parental controls/Circle in the Orbi AX series mesh routers; I have the RBK853 (AX6000) and for a flagship mesh product, the lack of any parental controls is disappointing in today's competitive market of routers/mesh solutions.
I actually own the Circle Plus standalone product (which I was using before I bought the Orbi AX units) and regarding the "compatibility mode" option, that is actually on Circle itself, not the Netgear unit. In your Circle app, under settings, you'll see an option labeled "Router Compatibility." You can toggle that feature on and off at this page. This is the info about the "compatibility mode" on Circle support's page: https://support.meetcircle.com/hc/en-us/articles/360028507711-Using-Compatibility-Mode
I went back and forth with ordering, then returning, and then ordering again Circle Home Plus. I have a teenage daughter, and parental control unfortunately become necessity this days. I wish Netgear would listen their customers, and top of the line models will come with parental controls by default. Now about Circles. My first impression of Circle plus Home was negative, the first device that came failed properly filter the traffic, the logs were with UTC timestamp, and schedule didn't work as expected. I end up returning the device. However, after my kid spent several nights online, playing and chatting, I decided to give Circle another try. The second that I received unit actually was working as expected, and currently I have no problem with Circle. I was able to snach $50 off coupon, and got lifetime subscription for $250. The total cost of Netgear and Circle came up in about $700...
- Also note that compatibility mode forces a 100mbps throttle cap if you read the material. So why have ultra fast router and then software that throttles speed?
Where are you seeing this information?
Dcarr862 wrote:
Also note that compatibility mode forces a 100mbps throttle cap if you read the material. So why have ultra fast router and then software that throttles speed?
FURRYe38 wrote:Where are you seeing this information?
Dcarr862 wrote:
Also note that compatibility mode forces a 100mbps throttle cap if you read the material. So why have ultra fast router and then software that throttles speed?See this link:
https://support.meetcircle.com/hc/en-us/articles/360028507711-Using-Compatibility-Mode
To quote:
Note: Enabling compatibility mode will limit the download and upload speed of managed devices to 100 MBP/s
