NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

bretaincrab3's avatar
bretaincrab3
Follower
Aug 05, 2020

Will netgear ever get Circle parental control on Orbi to work?

Looks like I’m having the same issue that many others are having with circle on the Orbi RBK50- constant connection drops (at least once per day all devices will lose internet connection) when Circle is enabled. Disabling circle restores reliability. I’ve seen numerous threads on this issue, some going back over a year. Seems like circle interferes with orbi’s ability to renew dhcp lease. However, I have yet to see evidence that netgear is working on a fix.

Anyone know if netgear has actually acknowledged this issue and if a fix is forthcoming?

1 Reply

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Alas, my observation is that most of us who participate in this Orbi forum have little experience with Disney Circle. (In my case, NONE.)

    There is a community forum devoted entirely to Circle, where people have a vested interest in the product and may have more insight into what is going on than we do here.  My feeling is that you are much more likely to get an informed response by posting in that forum:

    https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle