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Forum Discussion
MiamiCarrie
Nov 26, 2019Follower
Admin Password Reset Security Questions
Need assistance and honestly surprised there is no way to resolve this with any support from Netgear. I am simply trying to update the software for latest version. I attempted to use the Nighthawk ...
schumaku
Nov 26, 2019Guru - Experienced User
MiamiCarrie wrote:I attempted to use the Nighthawk app which asks for an admin password. I used the password on the back of the netgear router but it declines it.
The admin password on the back of any Netgear router I'm aware of is password (yes, it's there in white text on the grey background!) - and nothing else. The other information you find on the label (in black print) is the default wireless network name (SSID) and the wireless security key (that's not equal the admin password).
Thanks to Netgears impressive router "design", the router Web UI does ask for recovery questions regardless if these have been ever set-up. If not, it's a "dead end".
So try first with:
admin
password