NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Carlarw
Nov 08, 2019Aspirant
Admin password
I have tried and tried to use my app but I cannot get passed the admin password. I have tried to reset using the instructions given and it will not go passed my security questions. The continue button...
michaelkenward
Nov 08, 2019Guru - Experienced User
Which app? Where does this "phone" come into the picture?
I see no indication that the EX7000 supports mobile apps.
In general, WiFi Access Points work through the browser interface.
Take us through what you are doing and where it goes wrong.
If you visit the support pages:
you can feed in the model number and find all the documentation for your hardware.
Carlarw
Nov 08, 2019Aspirant
I am doing exactly what the instructions on the application says to recover or change the admin password on laptop and my phone.