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Forum Discussion
Ironozzy18
Dec 07, 2023Tutor
Admin pw not working for nighthawk app on android device
I am able to sign in with admin credentials via browser but when trying to do so in the app, I get an error - "Your router is unreachable. Please check that your router is on. If the issue persists, t...
michaelkenward
Dec 07, 2023Guru - Experienced User
Ironozzy18 wrote:
I am able to sign in with admin credentials via browser but when trying to do so in the app, I get an error - "Your router is unreachable. Please check that your router is on. If the issue persists, try rebooting your device."
Is this with local wifi access or Anywhere Access?
I have also tried going through the process to reset the admin password and each time I enter in a new pw, I am prompted to use the provided temp pw - every time it gives the same temp pw - @newdig - which never works.
It isn't easy to follow that. How are you trying to reset the admin password?
The a web browser and the graphical user interface (GUI) on a wired connection is safest.
The temporary password thing is odd.
Have you gone down the road of a factory reset?
How do I reset my Orbi WiFi System to factory default settings? - NETGEAR Support
You can reduce the hassle of reconfiguring all your settings by creating a backup of your settings before you reset. Then if something is still broken after the reset, and the new firmware has not fixed it, you can restore the device to its pre-reset state.
LeighKasperek
Dec 16, 2023Aspirant
The Nighthawk app typically doesn't show browsing history. It focuses on settings and network management instead.