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Forum Discussion
Tyler818
Aug 26, 2022Aspirant
Anywhere Accees "Something went wrong" after Factory Reset
I just finished a factory reset of my R9000 Router and I'm trying to enable Anywhere Access from the Nighthawk app. This was previously working before the Factory Reset but now when I slide to en...
- Aug 28, 2022
Remind me, did you roll back to earlier firmware to see if that helps?
Tyler818
Aug 28, 2022Aspirant
Yes I have a local connection within the app and I am able to do things like reboot the R9000 while connected. There is a green connected icon next to my router.
As far as this link: Remote Management is now Anywhere Access in the Nighthawk and Orbi apps | Answer | NETGEAR Support
That page states:
"...the Remote Management feature in the router or gateway web user interface functions differently from the [Anywhere Access] feature in the Nighthawk and Orbi apps.
The Remote Management feature on your router or gateway web user interface opens an external port. The Anywhere Access feature in the Nighthawk and Orbi apps uses a secure, authenticated connection through the NETGEAR Cloud and does not open any ports."
Remote Management is not enabled on my R9000 but that link indicates it is a different feature set entirely and is disabled. Also previously I had Anywhere Access working with Remote Management disabled.
michaelkenward
Aug 28, 2022Guru - Experienced User
Tyler818 wrote:
Remote Management is not enabled on my R9000 but that link indicates it is a different feature set entirely and is disabled. Also previously I had Anywhere Access working with Remote Management disabled.
Your call.
I have it enabled here and it seems to be a part of the process.
- Tyler818Aug 28, 2022Aspirant
For testing I thought I would try enabling Remote Management but It appears as part of my testing yesterday I turned on Remote Management and forgot so its actually been on for the last day:
My Anywhere Access issue persists with that feature enabled so I'm included to believe the Netgear page that Anywhere Access feature is a different feature from Remote Management feature.
- michaelkenwardAug 28, 2022Guru - Experienced User
Remind me, did you roll back to earlier firmware to see if that helps?
- Tyler818Aug 28, 2022AspirantHmm I was told to upgrade to the latest firmware to resolve an issue where the wifi SSIDs for my main and guest networks will "disappear" and disconnect all the devices.......
Is there a suggested Firmware version to use for Anywhere Access???