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Anywhere Access -- Something Went Wrong -- This Netgear device is already regiatered with another ac
I've seen other posts about this, but haven't seen a solution. I have a R9000. The Nighthawk app works fine when I'm connected locally. But I want to enable Anywhere Access, and run into an error ...
Have you tried a full factory reset and setup from scratch on the router using a wired PC and web browser.
Than after your router is setup log in to the router using the NH app?
You may need to contact NG support for additional help and information on this.
Thanks for the suggestion.
I haven't tried the factory reset route yet, just because of the hassle factor. But my suspicion is that if this was a setting stored in the router itself, then there'd be a way to configure it in the routerlogin.net GUI. But there's not, and since the Nighthawk app requires me to log into the NG servers (before I can log into the router itself) I suspect its something on the NG side.
I'll go the factory reset route as a last resort / try anything approach, but was hoping someone who'd successfully solved it could point the way.
If there's a way to contact NG support for products that are out of warranty (without paying for premium help) I'd try that too. But the support page just points to "ask the community"
Ya something maybe incorrect on in the routers config. Why a reset and a clean setup from scratch with a wired PC and web browser first. Then connect the NH app locally while at home. The app should have a Anywhere Access setting under the left side menu listing using the top left hand corner icon, then down to Settings. If thats enabled, then you should be able to access the router from a remote location outside of the home.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Sometimes the tried and true "reset everything" works! Factory reset cleared the Anywhere Access error. Thanks for the help.
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡I used to be able to access my R9000 router via the Nighhawk app Anywhere Access feature, when not connected locally. Now, I can connect locally only even though I have anabled Anywhere Access. I don't get an error, I just don't see the feature to connect remotely. I'm not ready to try the factory reset method yet. I'm using an Android Samsung S21 phone. Any other suggestions?