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Forum Discussion
WanderingAV
Oct 31, 2021Aspirant
Anywhere Access -- Something Went Wrong -- This Netgear device is already regiatered with another ac
I've seen other posts about this, but haven't seen a solution. I have a R9000. The Nighthawk app works fine when I'm connected locally. But I want to enable Anywhere Access, and run into an error ...
- Nov 02, 2021
Have you tried a full factory reset and setup from scratch on the router using a wired PC and web browser.
Than after your router is setup log in to the router using the NH app?
You may need to contact NG support for additional help and information on this.
FURRYe38
Nov 04, 2021Guru
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
philostow
Nov 16, 2021Guide
I used to be able to access my R9000 router via the Nighhawk app Anywhere Access feature, when not connected locally. Now, I can connect locally only even though I have anabled Anywhere Access. I don't get an error, I just don't see the feature to connect remotely. I'm not ready to try the factory reset method yet. I'm using an Android Samsung S21 phone. Any other suggestions?
- michaelkenwardNov 20, 2021Guru
philostow wrote:
I'm not ready to try the factory reset method yet.
Why not? It doesn't have to be irreversible. (Save the settings before you dive in.) And it worked for WanderingAV
Any other suggestions?Don't join a conversation that someone else started, especially when you don't want to try the accepted solution.
There is a good chance that the official support team is busily monitoring new conversations and may miss your addition to this one, especially when it is marked as solved.
Start a fresh message and provide some of the missing detals that WanderingAV provided, like the firmware version.
By all means refer people to this discussion.