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Forum Discussion
"Anywhere Access" in Nighthawk app not working
Just bought a new RAX75 router and am trying to access it remotely via the Nighthawk app "Anywhere Access" feature. App works great while I am at home logged into my network via wifi. Here's what I ...
Have you set up Remote Access? (Netgear recently started calling it Anywhere Access.)
It isn't clear to me that you have done that step.
TheComputerHyp wrote:
P.S. I had to pick a model number to post this. Netgear doesn't give the RAX75 as an option. So I picked RAX 80 instead (hope this doesn't matter)
Yes, this place can be messy. You might have had more like in the section given over to your device, even though the issue is with the app.
Yes. One oif the first things I did was turn on "Enable Anywhere Access" within the app settings.
Disable and re-enable in the App does not help?
Using ISP DNS potentially blocking useful services?
I deleted and reinstalled the app. That did not cure the problem.
I have never had any problems with my ISP blocking anything. And by the way, I was successfully using this app with my prior Netgear router to access it remotely. This problem only occured when I migrated to a new Netgear router (RAX75).
Hi TheComputerhyp
unisntall/reisntall app does not cure this issue.
Here is my suggestion:
1. reboot your RAX75/80
2.after boot up, connect mobile phone to your RAX75/80 and then launch app to dashboard
3. Lead to page "Dashboard -> hambur menu --> Settings-->Anywhere Access
4.Turn off and then turn on toggle button "Enable Anywhere Access". Just re-enable Anywhere Access.
check if you can renable success, if yes, then check if still show offline remotely,
Thanks!
Had this issue as well.Use to work and just stopped. Went into app and turned it off and back on and I was able to connect :)
Note: Actual router model is RAX35, but it's not in the list. Also using the 6250 Extender.
I know this problem has been reported before, but not recently, and from what I've read in prior postings thery don't resolve my problem. I'm running the latest firmware on my router & extender, and I've re-booted the router. I'm using app V2.10.0.16 on my Apple/IOS phone. When I attempt to enable Anywhere Access (ie. Remote Management) I get the error message "Some error occurred while enabling/disabling Anywhere Access". Using the app seems to be the only method to enable this. Any suggestions to try?? Thanks, Ron
Ron09 wrote:
When I attempt to enable Anywhere Access (ie. Remote Management) I get the error message "Some error occurred while enabling/disabling Anywhere Access". Using the app seems to be the only method to enable this. Any suggestions to try??
As this long running discussion shows, Netgear has made a mess of this whole area, what with changing names and confusing people with "Remote Access", "Anywhere Access" and "Remote Management". Then there is the relentless pressure on everyone to use apps rather than browsers to manage things.
I assume that you are doing this in the mobile app and that you are connected to the wifi from the RAX35. Have you sniffed around in the browse graphical user interface (GUI)?
According to the manual for your device, not always the most reliable source of information, you should be able to use this to set up Remote access.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
That page will also have any software, firmware and drivers for your device, if they exist.
Look for the model number on the label on the device.
Begin with the Quick Start/Installation Guide.
Check the section in the manual Remote access.
You may have done that already. I can't tell from your message.
I mention it because Netgear gave up on supplying paper manuals and CD versions some years ago and people sometimes miss the downloads.
