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Forum Discussion
Solved
App broken?
Since updating the Nighthawk app on my iPhone to the latest version (2.44.0), I can no longer log into my R7800 Nighthawk router, which I was able to manage without problems before. Attached is a sc...
Yeah, the App is finally fixed (at least for my R7800 router). v2.45.1.1 (released and installed today) did it!
Now I can log in without any problems and see all my devices connected to the router.
Try reinstalling the app or clearing cache to resolve login issues.
Tried reinstalling. No difference.
Don't know how to clear the cache on an iPhone app
Can you try doing a network reset on the phone. Not a full factory reset, there is just a network reset option on the IOS.
Let us know if this changes anything.Does this log in issue seen when your on the cell phone network while outside of the home?
I cannot find a "network reset option" in my iPhone 14 Pro (IOS 18.4.1). Please clarify.
I also tried to use the App (2.45.0) to connect to my router, not through WiFi but via 5G cellular data. This action also fails and indicates there should be an Anywhere Access option enabled in the router, which I also cannot find (in the web GUI). Obviously, I cannot do it with the App, because I cannot log in.
The error message is the same as I was getting in the beginning with App 2.44.0, so I conclude the App is still broke.
