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SSW's avatar
SSW
Initiate
Feb 03, 2021
Solved

APP CAN'T UPDATE FIRMWARE. CAN'T LOGIN WITH WEB BROWER TO UPDATE EITHER.

CURRENT FIRMWARE VERSION IS 1.0.9.26.  THE NIGHTHAWK APP RUNS UPDATE BUT THERE IS NO CHANGE TO THE VERSION.  LOGIN TO WWW.ROUTERLOGIN.NET DOESN'T OPEN 

HOW CAN I UPDATE THE ROUTER'S FIRMWARE?

  • SSW's avatar
    SSW
    Feb 03, 2021

    Thanks for your response.  I completely misspoke.  I have an AC1900 R7000 router.  I think I fixed it by resetting to factory original setting and using a different web brower and logging in using the ip address.  It updated the firmware then.

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  • plemans's avatar
    plemans
    Guru
    Feb 03, 2021

    what actual router do you have? 

    you put A7000 in your signature line but thats a wireless usb device

     

    I'd highly recommend against updating in the app. 

    did you try using the routers ip address to login? Default is 192.168.1.1 but that could change if your gateway is a combo device. 

    Did you try a different browser/pc? 

    • SSW's avatar
      SSW
      Initiate
      Feb 03, 2021

      Thanks for your response.  I completely misspoke.  I have an AC1900 R7000 router.  I think I fixed it by resetting to factory original setting and using a different web brower and logging in using the ip address.  It updated the firmware then.