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Forum Discussion
shawnh199
Feb 01, 2017Aspirant
App crashing windows 10
Genie keeps crashing, the "solved" link goes to a download that doesnt exist.
William10a
Feb 01, 2017Master
Any virus protection programs running?
Any updates to the router firmware or other programs?
Any changes to your setup?
I know these questions sound old but Genie and some programs love to war.
shawnh199
Feb 02, 2017Aspirant
Webroot is my anti virus, I keep everything updated but no major changes,
- William10aFeb 02, 2017Master
Disable Webroot for a few minutes and try your Genie app.
- shawnh199Feb 13, 2017Aspirant
still no luck
- William10aFeb 13, 2017Master
Can you view the event log in windows 10 it may hold the reason why your genie is crushing?