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Forum Discussion
App difficulty
Does anyone's nighthawk app just refuse too accept their correct password at times. Like I'll be trying too login with my password and it'll say it's wrong until randomly it's correct again. Does thi...
And your Netgear hardware is?
Nighthawk AX2400
gmm2703 wrote:
Nighthawk AX2400That would be RAX29 or RAX30.
Look at the label on the thing.
Firmware version?
- It’s RAX30, firmware version V1.0.13.102
That seems to be in order. And the problem doesn't seem to be common.
Search - NETGEAR Communities – App
Search - NETGEAR Communities – RAX30
Bit of a puzzle then, until a real expert can step in.
There are always the usual troubleshooting moves that can cover many issues. Like a router reset. Checking that you don't have a modem/router, or anything else on the network that gets in the way of the app.
The iOS app also has its own issues:
NETGEAR Mobile Applications and Apple Devices FAQ - NETGEAR Communities