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Forum Discussion
Mommytwinz
Dec 13, 2019Aspirant
App says offline but everything is woking
So my app is saying that athe router is offline but all the features are working just fine. When I click the home button and look for my products there is a green light next to the router. is this an...
DexterJB
Dec 18, 2019NETGEAR Moderator
Hi Mommytwinz, welcome to the community! Please provide a screenshot of the app page. Also, is this the Android or iOS version? The C7000 (indicated on the footer) is not among the models that support the Nighthawk app. Please check the model number and firmware version of your router.
Dexter
Mommytwinz
Dec 19, 2019Aspirant
It only says offline every so often. Android phone