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Forum Discussion
App says offline but everything is woking
So my app is saying that athe router is offline but all the features are working just fine. When I click the home button and look for my products there is a green light next to the router. is this an...
I am having the same issue. I am connected to the router on my iMac, iPhone, and Apple TV. However, when I tried opening the Nighthawk app to check for any updates, the app will not connect. It says the router is offline, even though all the lights on the router are green, and as mentioned, I am connected on all my devices (see attached)
Hello tregan01,
May you try reinstalling the Nighthawk app on your mobile device.
Christian