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Forum Discussion
App won’t let me save device names
So for a while now my Netgear app won’t let me save custom names to devices. It used to save them fine and one day it stopped working. It’ll change the name then when I save and refresh the network m...
The issue is that if you logon your router’s web interface, your names and device icons will not match.
The router’s web interface has a smaller field and more limited text options (including no spaces allowed).
For some reason Netgear, in its infinite wisdom, has allowed 2 different systems to name and identify devices that do not work with each other.
Perhaps I do not understand the issues that Netgear faces but from a customer side it is both confusing and frustrating.
If you only access your router from the mobile app then you will not notice an issue. Similarly, if you only access from the web interface you will have no issue. The name changing only happens if you want the use them together (usually because the web interface can’t understand the app names if you have used spaces or other ineligible characters).
The router’s web interface has a smaller field and more limited text options (including no spaces allowed).
For some reason Netgear, in its infinite wisdom, has allowed 2 different systems to name and identify devices that do not work with each other.
Perhaps I do not understand the issues that Netgear faces but from a customer side it is both confusing and frustrating.
If you only access your router from the mobile app then you will not notice an issue. Similarly, if you only access from the web interface you will have no issue. The name changing only happens if you want the use them together (usually because the web interface can’t understand the app names if you have used spaces or other ineligible characters).
Yes, the LAN setup screen has a limited # of characters. But, it's the admin and secrity names that are my issue. Once of my devices keeps changing back even if it is changed in the app, chages on the GUI, but at some point changes back to standard name on the GUI only. App still has the names I gave them...
This has become so buggy it's a damn joke Netgear. Your products and your responses to our problems with this is non-exsistent. Another thing I tried your Armor and boy is that a load of crap.
