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Forum Discussion
Retired_Member
Dec 18, 2016Blocked Android Tablet
Hello
I been using OpenDNS since 2013. I have a bypass account with no restriction. It is working on all of my devices windows, mac and ios. Today I bought my first android device and it is not detecting the bypass account and shows the blocked message.
Device: Samsung Galaxy Tab S2
OS: 6.0.1
Router: Netgear WNDR4500
So Far I did:
1. Sign in and out of bypass account
2. Created new bypass account and deleted the old
3. Bypass Account has NONE option selected
4. I restarted the tablet multiple times
5. Turn off Parental control wait 5 mins and turn back on.
6. Router is up to date
7. Restarted the router
8. I deleted genie app, rebooted tablet and installed it back. No change. Still see blocked message.
9. Flushed DNS using this: https://www.techwalla.com/articles/how-to-flush-the-dns-on-an-android-phone
10. Even contacted OPENDNS: https://support.opendns.com/hc/en-us/community/posts/115000030487-Blocking-Android-Tablet?page=1#community_comment_115000039487
1 Reply
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- DexterJBNETGEAR Moderator
Hi Retired_Member,
I have sent you a message. Please check your inbox.
Regards,
Dexter
Community Team